Cathy works in tandem with the operations team to ensure that clients receive the very best support and a bewilderingly high level of service. Cathy is on hand to deal with any query and there’s little that she doesn’t know. In particular Cathy is crucial with the delivery of mortgage advice, providing the research and industry knowledge right through to application and offer, and finally completion.
One of Cathy’s many qualities is her prefect* written English and her ability to deal calmly and efficiently with anything that presents itself (*that’s an attempt at humour).
Away from work, Cathy – who is bizarrely from both Tyneside and Singapore, but mostly Tyneside when she needs to be assertive – enjoys City of London history, landscape photography and charity work in her local area.
Eventually she would like to retire to the Scottish Highlands, having fallen in love with the area a few years ago after supporting some friends who cycled from Land’s End to John o’ Groats (though she drove).